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Procedural definitions

The language of redundancy, savings and Universal Credit

The DWP, HMRC and Citizens Advice all use words that sound interchangeable but mean specific, technical things. Getting the wrong definition in your head is one of the most common reasons people miss money they're entitled to — or trigger an overpayment. Each entry below explains what the term means, why it matters, and what people often confuse it with.

Built for procedural clarity

Every definition is cross-linked into the guides and tools where it matters in practice — so you can move from a word you didn't recognise to a complete picture of how it affects your situation.